Frequently Asked Questions

CarbonLens supports GHG Protocol, GRI, SASB, TCFD, CDP, CSRD, SEC climate disclosure, and SBTi target setting. Reports can be generated for multiple frameworks simultaneously.

CarbonLens uses a combination of spend-based estimation, activity-level data, and supplier-specific emissions factors. As you collect more primary data from suppliers, accuracy improves automatically.

Yes. CarbonLens supports multi-entity, multi-region organizations with consolidated and entity-level reporting, intercompany elimination, and equity-share calculations.

Yes. Every emissions calculation includes full traceability to source data, methodology documentation, and uncertainty analysis — ready for third-party assurance.

We offer a guided demo and pilot program. Contact us to get started.

Yes. Upgrade anytime. Downgrades take effect at the next billing cycle.

Yes. CarbonLens supports global operations with region-specific emissions factors and reporting standards.

CarbonLens is CarbonLens automates carbon accounting, tracks Scope 1-3 emissions, generates ESG reports, and identifies reduction opportunities — all powered by AI that simplifies sustainability compliance. It is designed for teams and organizations that want to work smarter, not harder.

Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.

Absolutely. CarbonLens scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.

CarbonLens combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.

Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.

We take security seriously. CarbonLens uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.

Yes. CarbonLens integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.

Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.

Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.

We maintain 99.9% uptime across all plans, with a 99.99% SLA available for Enterprise customers. Our infrastructure is distributed across multiple regions for maximum reliability.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfer for annual Enterprise plans. All payments are processed securely through Stripe.